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Name And Surname
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Your email
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Company Name
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1) I am knowledgeable about the services provided by the laboratory.
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2- I have the opportunity to meet with officials when necessary.
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3) The service you requested was provided within the specified time.
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4) The reports of the test service reached us on time.
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5) The reports of the test service were prepared without any errors.
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6) The services provided are reliable.
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1) Communication with the customer is satisfactory.
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2) Our complaints about the service received are listened to and resolved in a timely manner.
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3) The suggestions we make about the service are taken into consideration.
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4) Employees have professional knowledge and expertise.
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5) Tests are carried out according to current national and international standards.
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6) The principles of impartiality, confidentiality and honesty are applied in the service provided.
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1) I think that the services provided by the laboratory are beneficial.
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2) If we were to receive service again, I would prefer EAE Lighting Laboratories.
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3) I would recommend the service I received to others.
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Lab Improvement Survey (optional)
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